MooseNORTH COUNTRY COTTAGE 

Specialty Foods, Mountain Style Home Decor, Gifts, and Accessories

    603.356.8997

                                                                                                                                                                                  
 

At North Country Cottage we want you to be happy with your purchase. We Strive to ship your order accurately, quickly, and complete. Should you have any problems or questions, please do not hesitate to contact us by phone at 603.356.8997 or by email at customerservice@northcountrycottage.com.

Shipping Policy

We ship via UPS or USPS to the 48 contiguous United States. Most orders ship within 3 business days. If for some reason we cannot ship your order within that time frame we will contact you. Please note, we do not ship overseas at this time.

Return Policy

We will gladly accept returns within 2 weeks or receipt of your order. Your order may be exchanged or returned for a full refund provided the item is in new condition with original packaging and accessories. Shipping and handling fees are not refundable. Items received damaged or defective will be replaced at no cost to you. please retain all original packaging for inspection until your claim is processed. For the safety of our customers, food and personal care items are not returnable.

All returns must have a return authorization number. Send us an email to returns@northcountrycottage.com with the following information:

 

 

Once we receive this information, we will assign you a return authorization number via email. This will ensure proper handling of your request. Include your RA# inside your package and send it to:

North Country Cottage
2473 White Mt Hwy
Po Box 589
North Conway, NH 03860

We will issue a refund or exchange within 30 days or receiving your return. Should you have any questions regarding this policy, feel free to contact us at returns@northcountrycottage.com .





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